Question 1

Is there a free trial for Veloent?

Accepted Answer

Yes! The Starter plan includes a 7-day free trial. You'll have full access to all Starter features during your trial. Credit card required at signup, but you won't be charged until the trial ends. Cancel anytime before day 7 for no charge.

Question 2

Can I cancel my Veloent subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. When you cancel, you'll continue to have access until the end of your current billing period.

Question 3

What counts as a "piece" of content in Veloent?

Accepted Answer

A "piece" is one content format generated from a topic. For example, if you enter one topic and generate a blog post, LinkedIn post, and newsletter, that counts as 3 pieces. Each format is counted separately.

Question 4

Does Veloent guarantee regulatory compliance approval?

Accepted Answer

Our compliance scanner identifies common regulatory red flags and language issues, but it does not replace official compliance review. We recommend all content be reviewed by your compliance department before publishing.

Question 5

Can I upgrade or downgrade my Veloent plan?

Accepted Answer

Yes, you can change your plan at any time. When upgrading, you'll be charged the prorated difference immediately. When downgrading, the new rate takes effect at your next billing cycle.

Question 6

Do unused content pieces roll over to the next month?

Accepted Answer

No, unused pieces do not roll over to the next month. We designed our plans with generous limits so you always have capacity for your content needs.

Question 7

What is content repurposing?

Accepted Answer

Content repurposing lets you take an existing piece of content and convert it into other formats. For example, you can turn a blog post into a LinkedIn post, newsletter, or video script while maintaining topic consistency. Compliance scanning is automatically applied to all repurposed content. Available on Professional and Team plans.

Question 8

What is the compliance audit trail?

Accepted Answer

The compliance audit trail provides a detailed record of every compliance action taken on your content, including scans, flags, fixes, and approvals. This log is designed to support regulatory examinations and internal reviews. Available on Professional and Team plans.

Question 9

How does the Veloent referral program work?

Accepted Answer

Every subscriber gets a unique referral link. When someone you refer signs up for a paid plan, both you and the new subscriber receive bonus content generation credits. You can track your referrals and earned credits from the Referral section in your dashboard.

Question 10

Can I purchase additional content credits?

Accepted Answer

Yes. Starter and Professional plan subscribers can purchase additional content generation credits if they reach their monthly limit. Credit purchases are available directly from your dashboard.

Question 11

What happens after my Veloent trial ends?

Accepted Answer

After 7 days, your Starter plan will automatically activate and your card will be charged. You'll receive email reminders at day 5 and day 6 so you can cancel if needed. No surprises!

Question 12

What is the AI Marketing Agent?

Accepted Answer

The AI Marketing Agent is a comprehensive suite of marketing automation features available exclusively on the Team plan. It includes a content calendar for scheduling, automated LinkedIn publishing, analytics dashboard with engagement tracking, SEO optimization, event-triggered content generation, approval workflows for compliance review, and team collaboration tools with comments and mentions.

Question 13

What are personalized content ideas?

Accepted Answer

After you complete your brand profile, our AI analyzes your firm name, specialization, target audience, and compliance requirements to generate custom content ideas tailored specifically to your practice. These ideas are ready-to-use topics you can immediately turn into content. Each plan includes a monthly allocation: Starter (20 ideas), Professional (50 ideas), and Team (100 ideas).

Question 14

What automated email sequences are included with Veloent?

Accepted Answer

All plans include automated email sequences to help you stay engaged: a Welcome Series when you sign up, Trial Nurture emails during your free trial, an Onboarding Series to help you get the most out of the platform, and Re-Engagement emails if you have been inactive. You can manage your email preferences from your account settings at any time.

Question 15

How is my data protected on Veloent?

Accepted Answer

Veloent uses 256-bit SSL encryption for all data in transit, and your content and personal information are stored securely. We never share your data with third parties for marketing purposes. Your generated content belongs to you.

Feature	Starter	Professional	Team
Content Generation
Monthly content pieces	20	60	Unlimited
Content formats (Blog, LinkedIn, Newsletter, Video Script, Social)
Personalized content ideas	20/month	50/month	100/month
Content repurposing
Industry templates	12	72	72
Compliance & Safety
Basic compliance scanning
Advanced compliance scanning
5-Layer Hallucination Prevention
Compliance audit trail
Jurisdictions	1	All	All
Brand & Voice
Brand Voice Training	1 Voice	2 Voices	Unlimited
Custom branding
Brand profile
Client Engagement
Client communications	Basic	Full Suite	Full Suite
Meeting follow-ups
Meeting prep briefs
Milestone messages
Lead magnet templates	2	6	6
Branded PDF export
Publishing & Automation
LinkedIn publishing
AI Marketing Agent
Content Calendar
Analytics dashboard
SEO optimization
Event-triggered content
Approval workflows
Team collaboration
Support
Email support
Priority support
Dedicated account manager
Quarterly strategy sessions

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