Question 1

How do I create my first piece of content?

Accepted Answer

After signing up and completing your brand profile setup, navigate to the Generate page from your dashboard. Enter a topic, select your desired content formats, and click Generate. Your AI-powered content will be ready in about 3 minutes.

Question 2

What content formats are available?

Accepted Answer

Veloent generates 5 content formats from a single topic: Blog posts, LinkedIn posts (3 variations), Newsletters, Video scripts (3-minute and 10-minute versions), and Social media captions (platform-specific for Twitter/X, Facebook, and Instagram).

Question 3

How does the compliance scanner work?

Accepted Answer

Our compliance scanner automatically reviews generated content against industry-specific regulatory guidelines including CIRO (Canada), SEC, FINRA (USA), state insurance departments, and provincial regulators. It flags potential issues like performance guarantees, misleading claims, or missing disclosures.

Question 4

What is the brand profile and why is it important?

Accepted Answer

Your brand profile helps our AI understand your unique voice, target audience, and industry requirements. This includes your firm name, tone preferences, key topics, and compliance requirements. The more detailed your profile, the more personalized your content will be.

Question 5

Can I edit the generated content?

Accepted Answer

Yes! All generated content is fully editable. We recommend reviewing and personalizing the content before publishing to add your unique insights and ensure it perfectly matches your voice.

Question 6

How do I export my content?

Accepted Answer

From your Content Library, select any piece of content and click the Export button. You can download as plain text (.txt) or Microsoft Word (.docx) format. Batch export is available on Professional and Team plans.

Help Center

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Documentation

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Frequently Asked Questions

Getting Started

Content Generation

Compliance

Account & Billing

Still need help?

Help Center

Email Support

Documentation

Live Chat

Frequently Asked Questions

Getting Started

How do I create my first piece of content?

What is the brand profile and why is it important?

How does the voice training feature work?

Content Generation

What content formats are available?

How long does content generation take?

Can I edit the generated content?

Compliance

How does the compliance scanner work?

Is the compliance scanner a substitute for legal review?

What industries does the compliance scanner support?

Account & Billing

How do I upgrade my subscription?

What happens if I exceed my monthly content limit?

Can I cancel my subscription anytime?

Still need help?